FAQ

Orders

Can I cancel or modify my order?
Orders cannot be canceled or modified once placed. Please review your details carefully before completing your purchase.

Why is my order taking time to ship?
Each piece is prepared with intention. Orders are typically processed within 3–6 business days. During release periods, processing times may extend slightly.

Shipping

How long does shipping take?
Domestic orders typically arrive within 3–6 business days after shipment. International orders may take 7–12 business days.

Will I receive tracking information?
Yes. Tracking details are sent once your order ships. Please allow up to 24 hours for updates to appear.

Do you ship internationally?
Yes. International orders may be subject to duties and taxes determined by your local customs authority.

Product & Sizing

How do I choose the right size?
Our garments are designed with a structured, premium fit. If you prefer a more relaxed fit, consider sizing up.

Will the product look exactly like the photos?
We aim to represent each piece as accurately as possible. Slight variations in lighting, tone, or finish may occur due to digital rendering and screen settings.

Returns

Do you accept returns or exchanges?
All sales are final. Returns, exchanges, and cancellations are not accepted.

What if my item arrives damaged or incorrect?
Contact us within 48 hours of delivery with your order number and photos of the issue. We will review and resolve accordingly.

General

How can I contact you?
For all inquiries, please reach out through our Contact page. We will respond as soon as possible.